Return Policy

Our Return Policy

In the incident that you are not satisfied with your order, please return unopened and unused merchandise in its original condition within 30 days for a full refund. 

Return authorization is required. Please email us at customer.service@thefragranceplace.com or call (7329107027) prior to shipping your package for your return authorization number. 

If the return is a result of our error, your shipping costs will be refunded, as well. For other returns, shipping costs will not be refunded.

Returns must be shipped directly thefragranceplace.com. Please include the following information with your return:

* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:


Return Shipping Address



If you have any questions about returning merchandise, please e-mail customer.service@thefragranceplace.com or call us at (7329107027).